Policies

Terms and Conditions

At We are Live LLC we strive to make your ticket purchasing experience as easy and convenient as possible. Please take a moment to review this purchase policy which governs purchases made on our Site, our Terms which govern your use of our Site, and our privacy policy. If you have any questions, please contact us.

Methods of Payment

We are Live Entertainment LLC accepts VISA, PayPal, MasterCard, Discover, and American Express credit or debit cards for your purchases.

Pricing and Availability

Throughout the duration an event is on sale on our Site, the We are Live Entertainment LLC software will select the best possible seat location at that time, as determined by our clients. We are Live Entertainment LLC does not determine which seats are better than others. The venue where the event takes place decides in which order seats will sell. By utilizing the Internet, all of’ distribution points access the same ticketing system and inventory; therefore, tickets for popular events with a high demand may sell quickly. Occasionally, additional tickets may be available prior to the event or added to an event as it is selling. We are Live Entertainment LLC does not control this inventory or its availability.

Order Confirmations

After submitting payment information, if for whatever reason you do not receive an order confirmation through a page on our Site or a confirmation e-mail or you are experiencing an error message, it is your responsibility to confirm with We are Live Entertainment LLC customer service whether your order has been processed. We are Live Entertainment LLC will not be responsible for losses (monetary or otherwise) if you assume that an order was placed because you failed to receive confirmation.

Convenience Charges

A convenience fee (service charge) is assessed for each ticket purchased for the ease of purchasing tickets remotely. Delivery fees may also apply.

Cancelled or Postponed Events

All ticketed events are to be held regardless of weather conditions. Sometimes weather or other outside considerations make the performance impossible to complete. In such instances, the event venue or the event promoter are charged with making the final determination of cancellation and refund availability. We are Live Entertainment LLC will issue refunds ONLY if an event is canceled in its entirety. refunds will automatically be applied to the credit card used by the customer at the time of purchase. In such instances, refunds will generally appear on your next account statement depending on your billing cycle. Refunds for canceled performances include the ticket price and the per ticket convenience charge(s),

Opening Acts

Opening acts or guests may sometimes tour with headlining performers. We are Live Entertainment LLC. These opening acts are subject to change or cancelation at any time without notice. No refund will be given if an opening act is changed or canceled unless the venue or promoter approves it.

Refunds and Exchanges

Before purchasing tickets, it is your responsibility to carefully review your seat location, event, and performance date. Policies set forth by our clients may prohibit We are Live Entertainment LLC from issuing exchanges or refunds after a ticket has been purchased.

Information Verification

For processing orders, We are Live Entertainment LLC requires verification of the billing information, including the billing address. Submitting incorrect billing information may cause delayed processing and delivery. We are Live Entertainment LLC may attempt to contact you regarding problems verifying your information. If We are Live Entertainment LLC has reason to believe your purchase is fraudulent or otherwise in violation of our Terms, we may cancel your order.

Rejection and Ejection

Event staff reserves the right to refuse admission to, or eject, any person whose conduct the management deems to be disorderly or otherwise fails to comply with event rules. Breach of terms or rules will terminate your license to attend the event and will not result in a refund.

Permissions

You agree that the event for which you purchase tickets is a public event and that your appearance or actions inside and outside the venue where the event occurs are public. You further agree to have no expectation of privacy regarding your conduct or actions at the event. You grant permission to We are Live Entertainment LLC and the event management to utilize your name, image, likeness, appearance, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication, or reproduction made of, or at, the event for any purpose, without further authorization from or compensation to, you or anyone acting on your behalf.

Subject to Search

Upon your entry into an event, you and your belongings may be subject to search. You hereby consent to such searches and waive any claims that may arise from such searches. If you refuse to undergo such searches, you may be denied entry to the event without refund or other compensation. Some venues may prohibit certain items from being brought onto the premises, including but not limited to, alcohol, drugs, cameras, recording devices, laser pointers, and containers.